Token number is allocated once completion of online payment process. Allocated token number shall be intimated to the patient via text message on the registered mobile number. Hardcopy of the receipt can be collected by the patient at the hospital during their visit by showing the text message at the billing desk.
No refund or cancellation of booked token is possible using the app/ online. For cancellation, one must visit the hospital within two (02) days from the date of consultation/ token date. Patient must show the text message at the billing desk and may get token cancelled and refund would be given. This refund would include only the consultation charges. Registration renewal and payment gateway charges will not be refunded. Patient approaching for cancellation after two (02) days of the consultation/ token date shall not be entertained.
This online token booking service is available only to the patient who is pre-registered with the hospital. New registrations will be done only at the hospital. Consultation charges for various specialties are as given below
In no event, including but not limited to negligence, shall TSS Shripad Hegde Kadave Institute of Medical Sciences, or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Website or the content, materials and functions related thereto, the Services, User’s provision of information via the Website, lost business or lost End-Users, even if such Protected Entity has been advised of the possibility of such damages.
TSS Shripad Hegde Kadave Institute of Medical Sciences may retain such information collected from Users from its Website or Services for as long as necessary, depending on the type of information; purpose, means and modes of usage of such information; and according to the SPI Rules. Computer web server logs may be preserved as long as administratively necessary.
1.1. You agree that this Agreement and any contractual obligation between TSS Shripad Hegde Kadave Institute of Medical Sciences and User will be governed by the laws of India.
1.2. Any dispute, claim or controversy arising out of or relating to this Agreement, including the determination of the scope or applicability of this Agreement to arbitrate, or your use of the Website or the Services or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator appointed by TSS Shripad Hegde Kadave Institute of Medical Sciences. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Bangalore. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute.
1.3. Subject to the above Clause 9.2, the courts at Sirsi shall have exclusive jurisdiction over any disputes arising out of or in relation to this Agreement, your use of the Website or the Services or the information to which it gives access.
2.1. If a User has any questions concerning TSS Shripad Hegde Kadave Institute of Medical Sciences, the Website, this Agreement, the Services, or anything related to any of the foregoing, TSS Shripad Hegde Kadave Institute of Medical Sciences customer can approach the management of TSS Shripad Hegde Kadave Institute of Medical Sciences.
2.2. In accordance with the Information Technology Act, 2000, and the rules made there under, if you have any grievance with respect to the Website or the service, including any discrepancies and grievances with respect to processing of information, you can contact our Grievance Officer at: Designation: Administrator, Address: TSS Shripad Hegde Kadave Institute of Medical Sciences, College Road, Sirsi – 581 402 Email: admin@tsshospital.com
If any provision of the Agreement is held by a court of competent jurisdiction or arbitral tribunal to be unenforceable under applicable law, then such provision shall be excluded from this Agreement and the remainder of the Agreement shall be interpreted as if such provision were so excluded and shall be enforceable in accordance with its terms; provided however that, in such event, the Agreement shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction or arbitral tribunal.
No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by TSS Shripad Hegde Kadave Institute of Medical Sciences. Any consent by TSS Shripad Hegde Kadave Institute of Medical Sciences to, or a waiver by TSS Shripad Hegde Kadave Institute of Medical Sciences of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.